How to Engineer Growth of Consumer IoT Adoption

How to Engineer Growth of Cellular IoT Adoption

How to Engineer Growth of Cellular IoT Adoption

An article by Marc, Editor at IoT Business News.

The rate of adoption of consumer IoT tech products has been underwhelming. The Accenture 2016 Digital Consumer survey showed a 1% growth in demand for devices such as smartwatches, connected security cameras, and personal drones. That wouldn’t be a problem if we weren’t speaking about one of the most hyped technological advancements of the decade.

Some of the disappointment over Consumer IoT (CIoT) adoption rates can be blamed on high expectations. Ever since it was conceived, the Internet of Things has been a victim of overoptimistic forecasts. Those who made those forecasts were often subjected to harsh reality checks. But the 2016 survey brought some other problems into the limelight. Security is a major problem for IoT. Consumers can’t find the value in CIoT devices to justify their cost. There’s a steep learning curve to using CIoT devices. You don’t need an engineer’s skill set to see that there’s a disconnect between the industry and the consumers.

Addressing the Main Concern

Consumers can’t be blamed for their lack of trust in IoT security. In 2016, the Mirai malware hacked hundreds of thousands of IoT devices and used them for a DDoS attack. The same year, hackers DDoS-ed the heating controllers in two buildings in Lappeenranta, Finland. They managed to effectively disable the heating by making it reboot over and over again. This is a big problem when the daily mean temperature is around 30°F. The CloudPets leak was also significant. Information of half a million of owners of CloudPet’s IoT toys was stolen by hackers.

It doesn’t surprise that 96% of organizations and 90% of consumers think the government should step in and regulate IoT security. That’s what the results of this year’s Gemalto survey showed. The survey also said that IoT manufacturers and service providers devote only 11% percent of their budgets to security. And 92% of them saw an increase in sales or product usage after adding security measures.

The Trust Issues

Trust will be a major roadblock to increased CIoT adoption as long as the devices and services are seen as unsafe. People will not buy products that might compromise their personal safety, or the safety of their information. We’ve seen some companies, such as MasterCard, make big moves to fortify their fences. Companies with smaller budgets should do whatever they can to add security features if they want to grow. Sitting and waiting for the blockchain to solve IoT’s security problem is not an option.

Data access and management is another opportunity for the CIoT industry to increase consumer confidence. Consumers’ concerns over the safety of their data are well documented. Allowing consumers to see and manage their data can be a great way to start bridging the trust gap. However, just making it possible to access and manage data will not suffice. Manufacturers and service providers will need to make it reasonably easy to access and manage data. The steep learning curve should be reduced for all aspects of usage of IoT devices and services, including data access and management.

Adding Value

Commercial IoT devices and services should be on the cutting edge of product and service personalization. Interconnected devices offer an unprecedented opportunity to capture consumer data. Service providers build their offering around the devices. They can leverage the data to deliver personalized services with a clear and realistic value proposition.

Accenture’s Digital Dynamic Consumer report gives an insight into the types of services consumers want. 18% are interested in starting to use health assistant services within the next 12 month. 16% are interested in smart trip and personal assistants in the same timeframe. 12% are interested in using entertainment and event advisors.

Things look even better in a 5-year period. 60% of consumers will be interested in health assistants, 59% in trip assistants, 56% in personal assistants, 51% in entertainment advisors, and 50% in event advisors. CIoT manufacturers and service providers need to look at the services consumers want the most. Then, they need to engineer the solutions that will make those services available, affordable, and easily usable.

Engineering through the barriers to CIoT adoption will not be easy. The first step, building trust, would require industry players to quickly deal with issues that have been plaguing IoT for a long time. It would also require them to work with the consumers to achieve a satisfying level of data transparency and control. At the same time, the transparency and control measures cannot be implemented in a way that makes CIoT devices less valuable to the users. Adding value is the number two concern that should be addressed in parallel with security and data usage.

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The GDPR will cause challenges for connected care developers

The GDPR will cause challenges for connected care developers

The GDPR will cause challenges for connected care developers

According to a new research report from the IoT analyst firm Berg Insight, the upcoming implementation of the General Data Protection Regulation (GDPR) in 2018 will cause challenges for companies in the telecare industry.

Telecare and telehealth apps and devices are potentially generating huge amounts of data that could be used for various purposes. Today, data is increasingly more used to help patients without the need of the patient’s own active involvement. This includes various kinds of health data as well as user location and movement data which could be used to identify abnormalities. If a user does things differently, for example not leaving or going to the bed as usual, a notification can be sent to relatives or care givers.

Legislative authorities in the EU are developing and designing legal frameworks that should be in line with the new data driven world of mobile health. As part of this, the European Commission will in 2018 implement a General Data Protection Regulation (GDPR) that aims to harmonise data protection rules in the EU, ensuring legal certainty for businesses and increasing trust on eHealth services with a consistent high level of protection of individuals. The GDPR aims primarily to give control back to citizens and residents over their personal data and to simplify the regulatory environment for international businesses by unifying the regulation within the EU. When the GDPR takes effect, it will replace the data protection directive and it becomes enforceable from May 25 next year after a two-year transition period. It does not require national governments to pass any enabling legislation and will be directly binding and applicable.

chart: connected care systems in use Europe 2016-2022Anders Frick, Senior Analyst, Berg Insight says:
“While the future is data driven, end-users do care more and more about integrity aspects. The GDPR aims to increase privacy for the end-user which is a step in the right direction. The regulation by default actually prohibits processing of health data unless explicit consent has been given. At the same time, this will cause challenges for those telecare and telehealth solution providers that are not proactively working on their preparations.”

“If the solution providers are not enough prepared for handling, processing and storing sensitive data in accordance to GDPR, they could risk heavy fines if not fulfilling the requirements.”

Download report brochure: Connected Care in Europe

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10 Enterprise IoT Predictions for 2018

Maciej Kranz, Cisco

Maciej Kranz, Cisco

By Maciej Kranz*, VP Strategic Innovation, Cisco.

What will 2018 bring for the Internet of Things (IoT)?

While our connected devices, sensors and other “things” cannot see into the future – yet – IoT’s momentum in 2017 gives us a fairly good idea of the what is to come. Throughout the past year, we began to see hints of IoT hitting mainstream in the enterprise, with the number of IoT projects doubling. Yes, we still have progress to make, but 2018 holds promise for this potentially trillion-dollar market.

The following are my top 10 IoT predictions for 2018.

1 IoT devices will converge with machine learning/artificial intelligence (AI), fog computing and blockchain technologies.
This will help companies move from IoT initiatives that merely produce incremental gains, to those that create entirely new business models and revenue streams. As a result, companies will obtain greater value from their IoT investments and drive broader adoption.
2 We will see the rise of co-everything.
The IoT will continue to drive the “co-economy,” or what I like to call, the “co-everything” model in 2018, with companies large and small co-innovating, co-developing and collaborating to develop solutions.
3 The customer will become a co-innovator.
The customer will be at the very center of the new “co-everything” model, working closely with partners and vendors to create solutions that meet their very specific business need.
4 There will be an industry-wide, accelerated move to open standards, open architectures and interoperability.
Vertical players will not only open their architectures and become digitally focused, but will also collaborate with horizontal players on open standards and interoperability for IoT.
5 IoT will become the key security domain.
In 2018, organizations will finally begin to take IoT security seriously, investing in training for their workforces and incorporating security teams from the start of their IoT deployments.
6 Agriculture and Healthcare will emerge as top adopters of IoT technologies with the most innovative use cases.
In agriculture, IoT will allow organizations to tackle challenges such as the lack of workers or qualified workers, access to water and food, and safety issues. The healthcare industry will also emerge as a leader in innovative IoT use cases, from accelerated drug testing to remote patient monitoring and care.
7 Governments will become more aggressive in legislating IoT security, open systems and interoperability standards.
This includes the enactment of the first IoT-specific regulations, as well as a strong focus on the regulation of autonomous vehicles, drones and even AI-based systems – all related to IoT.
8 IoT will revolutionize data analytics.
IoT will drive the shift from batch analytics based on static datasets to dynamic or real-time analytics, and streaming data using AI and machine learning. These real-time analytics capabilities allow enterprises to make faster, more informed business decisions that deliver greater ROI.
9 China will solidify its spot as top IoT innovator and adopter.
This is a result of China’s government’s robust IoT initiatives and investments (such as its IoT Special Fund), increasing maturity of the market and aggressive adoption of IoT technology.
10 The focus of IoT will move from driving efficiencies to creating new business value.
Companies will use IoT to uncover new business opportunities, create new revenue streams, value propositions for customers and much more.

It’s been a long time coming for enterprise IoT, but I am confident that 2018 will be a pivotal year. It will be especially exciting to see IoT converge with AI, blockchain and fog computing technologies as companies co-innovate with their partner ecosystems to build solutions sthat truly transform businesses. Happy New Year!

*About Maciej Kranz, Vice President, Strategic Innovations, Cisco Systems
Maciej Kranz brings 30 years of networking industry experience to his position as Vice President of Cisco’s Strategic Innovation Group. In this role, he leads efforts to incubate new businesses and accelerate co-innovation internally and externally with customers and startups through a global network of Innovation Centers. He has also pioneered dozens of IoT projects across multiple industries, wrote the New York Times Best Seller, Building the Internet of Things, publishes an IoT newsletter, and spearheads an industry leadership community.

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Japan’s KDDI Certifies Altair CAT-1 Chipset/Ecrio’s VoLTE for Commercial Roll-out

Japan’s KDDI Certifies Altair CAT-1 Chipset/Ecrio’s VoLTE for Commercial Roll-out

Japan’s KDDI Certifies Altair CAT-1 Chipset/Ecrio’s VoLTE for Commercial Roll-out

Approval Paves Way for Availability of Voice Services on IoT Devices in Japanese Market.

Altair Semiconductor, a leading provider of LTE chipsets, and Ecrio, the leading provider of LTE real time communications client software, today announced that Altair’s ALT1160 chipset – along with Ecrio’s MCCS VoLTE solution – have been certified for deployment on KDDI’s Japanese network.

This VoLTE certification was based on extensive interoperability, conformance and performance testing to ensure rapid deployment of new IoT voice services.

Altair’s ALT1160 is a CAT-1 chipset designed specifically for IoT and M2M applications, such as wearables, vehicle telematics, smart meters and security applications. The ALT1160 features best-in-class power consumption, extending battery life beyond 10 years, and offers unique features such as enhanced security and a customizable application layer.

Based on the mature and patented FlexIMS™ architecture, Ecrio’s MCCS VoLTE solution enables a broad range of voice services on LTE enabled devices. It is standards compliant and has been certified and deployed globally on a variety of device types on Carrier Networks.

Hiroshi Tsuji, General Manager at KDDI, said:

“This VoLTE certification is an important milestone for KDDI, as it enables our customers to add differentiated voice services on CAT-1 enabled IoT devices in Japan.”

“We are looking forward to a continued partnership with Altair and Ecrio.”

“This long-time partnership with KDDI and Ecrio will accelerate the introduction of IoT voice services in high value industrial and consumer use cases,” said Eran Eshed, Co-founder and VP of Worldwide Sales and Marketing for Altair. “We are pleased to have been awarded this certification by KDDI and are committed to supporting their business as they roll out advanced IoT services in the Japan market.”

“We are pleased to continue our partnership with KDDI and Altair to deliver VoLTE solutions across LTE device categories,” said Michel Gannage, Founder and CEO of Ecrio.

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Gemalto supplies eSIM technology for new Microsoft Surface Pro with LTE Advanced

Gemalto supplies eSIM technology for new Microsoft Surface Pro with LTE Advanced

Gemalto supplies eSIM technology for new Microsoft Surface Pro with LTE Advanced

Advanced integration of eSIM into Windows 10 delivers an enhanced user experience.

Gemalto, is supplying the eSIM (embedded SIM) solution for Microsoft’s Surface Pro with LTE Advanced, the most connected laptop in its class1 which will begin shipping to business customers in December 2017.

Gemalto’s partnership with Microsoft enabled Surface to become the first fully integrated embedded SIM PC in the Windows ecosystem.

Gemalto’s advanced technology supports seamless activation of mobile subscriptions for users of the innovative Surface Pro with LTE Advanced. This smooth experience leverages Gemalto’s remote subscription management solution in conjunction with Windows 10. Surface customers expect their products to deliver advanced technology and with Gemalto’s eSIM solution, all possible connectivity options are available out-of-box, including the purchase of cellular data from the device itself.

Compliant with the GSMA Remote SIM Provisioning specifications, Gemalto’s eSIM solution is fully integrated with Windows 10. This integration enables the Gemalto solution to have a complete servicing model so that patching and lifecycle management features are available as the technology and standards evolve over time. This capability extends the value promise of Surface as new experiences and capabilities will be available to today’s purchasers of the Surface Pro with LTE Advanced.

“The Surface Pro has redefined the laptop category,” said Paul Bischof, Director, Devices Program Management at Microsoft. “Gemalto’s eSIM solution is helping us to materialize our vision of an uncompromised customer experience.”

Frédéric Vasnier, executive vice president Mobile Service and IoT for Gemalto, said:

“Adoption of eSIM technology is growing rapidly. Mobile operators recognize the potential of seamless connectivity and increased convenience as a way of expanding their customer reach to additional devices. We are at the beginning of a significant technology transformation and the Surface Pro with LTE Advanced represents the start.”

Disclaimers:
1. Comparison of supported bands and modem speed for Surface Pro with LTE Advanced vs. 12″ and 13″ LTE-enabled laptops and 2-in-1 computers. Service availability and performance subject to service provider’s network. Contact your service provider for details, compatibility, pricing and activation. See all specs and frequencies at surface.com.
2. Service availability and performance subject to service provider’s network. Contact your service provider for details, compatibility, pricing, and activation. See all specs and frequencies at surface.com.

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