Sysmex America Expands Use of ThingWorx Platform to Transform the Patient Experience

Sysmex America Expands Use of ThingWorx Platform to Transform the Patient Experience

Sysmex America Expands Use of ThingWorx Platform to Transform the Patient Experience

Remote Monitoring Enables Test Results at Point of Care in Minutes Driving Efficiencies in Health Care Services.

PTC and Sysmex America today announced that Sysmex has expanded its use of the ThingWorx® Industrial Innovation Platform to enable Sysmex to revolutionize the delivery of blood test results with the Sysmex XW-100™ automated hematology CBC analyzer.

The XW-100 is the first automated hematology analyzer developed for CLIA-waived use. Instead of sending blood samples to outside laboratories and awaiting the results, the XW-100 makes it possible for one of the most frequently requested blood tests, the CBC, to be performed in medical offices where patients are first treated. On-site blood test results are available to patients in as few as three minutes.

The pursuit of IoT innovation led Sysmex to adopt ThingWorx. The Industrial Innovation Platform enabled Sysmex to greatly expand the availability of product data and implement transformative connected solutions that were previously beyond reach. Prior to the XW-100, virtually all hematology analyzers required skilled clinical personnel to perform blood sample analysis and validate results. This ground-breaking innovation enables blood tests to be safely performed by a broader range of practitioners, improving access to and speed of care.

Sysmex blood analyzer“The Sysmex Innovation team continues to deliver exceptional value by leveraging the ThingWorx Industrial Innovation Platform,” said Ralph Taylor, chief executive officer, Sysmex America.

“The combination of the ThingWorx Industrial Innovation Platform with the XW-100 enables Sysmex to revolutionize the delivery of common blood test results by reducing time to diagnosis, enabling faster treatment plans, and improving the efficiency of health care delivery.”

“Sysmex has embraced continual innovation as an integral part of its core business model,” said Jim Heppelmann, president and CEO, PTC. “Leveraging ThingWorx enables Sysmex America to continue to deliver high-value IoT-enabled solutions to its customers and help retain its leadership position in an intensely competitive market. We congratulate Sysmex on this breakthrough technology.”

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World Leading Premium Automobile Manufacturer Selects PTC PLM Solution and ThingWorx Navigate

World Leading Premium Automobile Manufacturer Selects PTC PLM Solution and ThingWorx Navigate

World Leading Premium Automobile Manufacturer Selects PTC PLM Solution and ThingWorx Navigate

Windchill to Serve as Digitization Backbone for Global Vehicle Production.

PTC today announced the BMW Group has selected the PTC Windchill® solution as its PLM backbone for production and sourcing bill-of-material (BOM).

Windchill will be the enabler for globally configuring and releasing cars to production. The award-winning PLM solution will support BMW Group in improving efficiency and achieving a leaner global production planning process. In addition, BMW Group has selected the ThingWorx® Navigate™ role-based solution for fast and easy ecosystem access to product data. Both solutions are being obtained through the subscription licensing model.

BMW Group will leverage robust Windchill capabilities in configuring large and complex vehicle structure data to achieve its goal of producing vehicles at mass scale globally, while retaining greater flexibility and higher quality. ThingWorx Navigate supports concurrent production planning, enabling BMW Group to shorten overall time to market.

Windchill is a robust, end-to-end PLM solution that integrates core PLM functionality with the ThingWorx Industrial Innovation Platform from PTC and the ThingWorx Navigate role-based applications. ThingWorx Navigate enables organizations to dramatically increase productivity and collaboration by radically simplifying data access. It enables users to access accurate product data without complex user experience. ThingWorx Navigate supports concurrent production planning, enabling users to shorten the product development cycle and overall time to market.

Jim Heppelmann, president and CEO, PTC, said:

“We are pleased that BMW Group has selected Windchill and ThingWorx Navigate to support its digitization journey. We take pride in helping BMW Group to improve efficiency in the planning and production of their world-class vehicles.”

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PTC to Accelerate Customers’ Connected Service Strategy with Launch of ThingWorx Asset Advisor

PTC to Accelerate Customers’ Connected Service Strategy with Launch of ThingWorx Asset Advisor

PTC to Accelerate Customers’ Connected Service Strategy with Launch of ThingWorx Asset Advisor

New Asset Advisor App for Service Enables Customers to Accelerate Time to Value.

PTC today announced from PTC Forum Europe in Stuttgart, Germany, the launch of the ThingWorx® Asset Advisor app for service to accelerate its customers’ service transformation initiatives.

ThingWorx® Asset Advisor for service enables remote monitoring and servicing of assets deployed in the field.

Built on PTC’s leading ThingWorx industrial innovation platform, ThingWorx Asset Advisor for service is a role-based app for service managers and technicians that is fast to deploy, scalable, flexible, and customizable. It provides visibility to connected assets with key role-intelligent information, offering insight into the operating condition of the asset, alerts on operating anomalies, and remote service for the connected assets. ThingWorx Asset Advisor for service follows PTC’s launch of the ThingWorx Asset Advisor app for manufacturing this past June at LiveWorx®17 and continues PTC’s commitment to helping industrial companies simplify their digital transformation efforts.

As industrial companies focus on improving efficiency and reducing downtime of their operations, being able to connect and monitor assets to capture critical alerts in real-time is key to an effective connected service strategy. PTC has a long history of enabling customers to connect assets and remotely monitor, diagnose, and resolve service issues. Customers adopting a connected service strategy helped PTC’s IoT business outpace the market growth rate of 30 to 40 percent in fiscal year 2017.

Companies like Elekta, Diebold, Sysmex, and McKinley Elevator are improving first-time fix rates 30 percent more than industry averages; mean time to repair by 6X; and equipment uptime by 20 percent, by being able to remotely monitor and service connected assets. The ThingWorx Asset Advisor app enables customers to accelerate the time to value by providing them with an even easier and faster path to connected service capabilities.

“The capabilities enabled through ThingWorx technology will help us deliver the machine uptime required by our customers in production environments,” said Antonio Lopez, vice president, global customer services, 3D Systems.

Heather Ashton, research manager, Service Innovation and Connected Product Strategies, IDC, said:

“Connected Service is a key use case for digital transformation by asset owners and operators. In fact, IDC believes that by 2020, 50% of global OEMs with connected service offerings will have incorporated augmented service execution and/or remote management, thus improving service margins by up to 30%. Using an IoT platform to enable this capability is a critical ingredient to success.”

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Bell and Howell Selects ThingWorx Platform to Enable Smart, Connected Service

Bell and Howell Selects ThingWorx Platform to Enable Smart, Connected Service

Bell and Howell Selects ThingWorx Platform to Enable Smart, Connected Service

Remote Monitoring and Maintenance will Help Drive Efficiencies and World-class Service.

PTC today announced that Bell and Howell has selected the ThingWorx® industrial innovation platform to transform its service organization by enabling remote monitoring and service of its connected industrial mechatronic machines.

Headquartered in Research Triangle Park, North Carolina, Bell and Howell delivers innovative service and technology solutions that enrich customer communications and fulfillment for the world’s largest finance, industry and public sector enterprises. The company helps its customers streamline high-volume, high-integrity production of customer communications and product fulfillment; track delivery throughout the supply chain; maximize postal discounts and monetize every customer touchpoint.

Bell and Howell’s service organization is among the most sophisticated in the world, excelling at production workflow, automation, and industrial mechatronics. The company selected the ThingWorx platform1 as the foundation of an innovative next-generation IoT-enabled offering designed to further optimize service capabilities for all of its OEM service partners. These partners include companies such as Cleveron, CMC, Fetch, Hewlett-Packard, Packsize, Savioke, Sharp, and Toshiba.

One of the first products to leverage Bell and Howell’s IoT-enabled offering, built on the ThingWorx platform, is the Cleveron PackRobot, a 16-foot autonomous self-service package retrieval system that allows customers to pick up their online orders in a matter of seconds by scanning a code on their smartphone. The PackRobot is currently being deployed by the world’s largest retailer throughout the United States. As the exclusive distributor of Cleveron products in North America, Bell and Howell is providing the installation, service, support, and remote monitoring of these IoT-connected machines.

ThingWorx will enable Bell and Howell to reduce equipment downtime, improve First Time Fix (FTF), increase overall performance, and boost customer satisfaction.

“At Bell and Howell we are focused on innovation and creating next-generation solutions and services for our customers,” said Ramesh Ratan, Ph.D, CEO, Bell and Howell. “We selected the ThingWorx platform because we needed a complete IoT platform that could handle everything from connecting the device to building applications to analyzing data. With the ThingWorx platform, we will be able to not only monitor our machines, but also have the ability to connect and remotely diagnose and service machines, which will enhance our level of service to our customers.”

Jim Heppelmann, president and CEO, PTC, said:

“By leveraging the IoT for smart, connected service, service organizations can solve problems before the customer knows they exist, adding tremendous value to service operations. Leveraging ThingWorx will enable Bell and Howell to deliver high-quality services and more robust IoT-enabled solutions for its customers.”

1 The ThingWorx platform is a suite of components that enable the deployment of applications that monitor, manage, and control connected devices; remote data collection from connected devices; independent and secure connectivity between devices; and device/sensor management and integration with third party systems.

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ThingWorx® Studio Brings Highly Immersive AR Interactions to the Industrial Enterprise

ThingWorx® Studio Brings Highly Immersive AR Interactions to the Industrial Enterprise

ThingWorx Studio, powered by Vuforia, introduces advancements for attaching digital content to everyday objects and surfaces as well as support for Apple’s ARKit and Google’s ARCore.

PTC today announced its ThingWorx® Studio Augmented Reality (AR) technology will be updated with Vuforia® 7 software, bringing with it major advancements in the ability to attach digital content to everyday objects and surfaces, as well as support for Apple’s ARKit and Google’s ARCore.

ThingWorx Studio is a rapid AR authoring environment that enables industrial stakeholders to quickly create and share scalable augmented reality experiences without writing any code. The easy reuse of existing 3D geometries and animated sequences with ThingWorx Studio enables users to reduce the cost and complexity of content creation for compelling AR experiences. Model Targets, available in the upcoming Vuforia 7 release and supported by ThingWorx Studio, will enable the recognition and tracking of objects based on shape from pre-existing 3D models, and will not require a marker. This high-fidelity object recognition provides more accurate positioning so 3D content can be aligned with greater precision for use cases where step-by-step instructions and product data are overlaid onto the physical product.

With support for Vuforia 7, ThingWorx Studio will make use of Vuforia Ground Plane, a new capability for placing content on the ground, floor or tabletop. Because Ground Plane leverages ARKit and ARCore through a technology known as Vuforia Fusion, ThingWorx Studio will enable users to create robust and reliable AR experiences across a broader range of industrial environments. Ground Plane will be an exceptional solution for industrial use cases that do not require a physical product such as a virtual design review or a visualization tool for sales and marketing. ThingWorx Studio enables industrial enterprise users to quickly create scalable AR experiences that improve time to revenue, reduce costs and complexity and provide enterprise scalability.

PTC is offering industrial enterprises a preview of Model Targets and ARKit support within ThingWorx Studio and ThingWorx View as a first step toward broader device and OS coverage. Experiences authored in ThingWorx Studio are accessed via ThingWorx View, a single, enterprise-wide viewer application that delivers rich, 3D user experiences for smart phones, tablets and wearable devices. Available now, content creators can leverage the camera processors and motion sensors in devices running iOS11 to create highly- immersive, spatial AR interactions more quickly and easily. ThingWorx View is free to download and available for Windows, iOS and Android devices.

“PTC is committed to fueling the proliferation of augmented reality applications into the mainstream, and our support for frameworks such as ARKit and ARCore demonstrates this commitment,” said Jim Heppelmann, president and CEO, PTC.

“With an ecosystem of hundreds of thousands of AR developers, we believe PTC is well-positioned to be a catalyst for the development of content needed to leverage ARKit and ARCore, especially for the industrial market.”

In addition to the new Model Targets and Ground Plane functionality to be incorporated, ThingWorx Studio and ThingWorx View will soon incorporate remote presence capabilities that provide greater efficiency for a variety of mission-critical industrial use cases. The result is an innovative communication experience enabled by the Vuforia Chalk™ application. It allows people in different locations to share a live view of the same environment, and draw simple annotations, which appear anchored to objects and surfaces in the environment, as if drawn on the objects and surfaces themselves. These capabilities will be available with ThingWorx View later this year.

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