Offer Services With Products To Boost Building Manufacturing

Discrete manufacturers that create building products are facing challenges from industry competitors that have gone through a digital transformation. The companies that don’t follow suit and digitalize the business will fall behind. In an IDC white paper, authors Kimberly Knickle, Heather Ashton, and Jeffrey Hojlo stated that “by 2018, nearly one-third of [discrete manufacturing] industry leaders will be disrupted by competitors that are digitally enabled.”

One main way discrete manufacturers are moving forward is by integrating services with current product offerings. This combination is tied in with providing better customer experiences. To achieve this new business model, manufacturers need to rely on technology and Internet of Things (IoT).

How can building manufacturers use technology to stay relevant in the industry and move past competitors?

Modern customers are looking for a better experience. Providing that experience can improve business for manufacturers. Building products manufacturers can shift their business models to add services to their product offerings. They can provide services that install and maintain the products they sell.

Selling products straight to customers can also be new for businesses that sold them through a second company. Previously, customers might have bought kitchen cabinets at a home improvement store. Now, theycan buy them straight from the manufacturer. The same company will also install the cabinets. This setup could fit many types of building product manufacturers. Those that sell windows, carpets, doors, faucets, or other building materials could all install their products.

Adding services to keep up with changing demands doesn’t need to be difficult. Manufacturers can team up with third-party contractors. These service providers become integrated into the shop experience. This setup allows manufacturers to offer services to customers without dramatically changing their businesses. Companies that want to keep everything within the business can instead choose to provide their own service staff members.

Adding services has the potential to help manufacturers in numerous ways. Benefits include providing stability from seasonal changes, adding profitability and revenue, meeting demands of consumers, and distinguishing the brand.

Using IoT to include services

IoT is helping manufacturing companies use technology to drive new business processes and business models and offer new services. It allows new ways of running the business to meet the needs of companies and consumers. The products are connected to IoT with sensors and software that allow functions like remote monitoring. These kinds of benefits can help companies keep track of their products to check for defects and provide services.

In particular, service enablement can be used as an IoT scenario with building products. Companies can use service enablement to bring together different providers to create a service-oriented business model. Using IoT, companies could use a program to integrate their products and services, and to efficiently run the new type of business.

Heraeus Additive Manufacturing is a company that has used a technology platform to incorporate its additive manufacturing process into broader production and supply chains. A specific platform can help manufacturing companies better collaborate with service providers and other companies. Virtual project rooms help the different companies work together to meet supply and demand needs. Head of Heraeus Additive Manufacturing Tobias Caspari said that this type of virtual platform streamlines the process of collaboration between different experts.

Customers are demanding more from companies. Many manufacturing companies are finding ways to satisfy that demand by offering services on top of products. For example, they now install and maintain the products they sell. They are using technology to manage the different parts of the company. It helps different companies work together to meet customer demand. Manufacturing companies that don’t keep up with this type of change can expect to lose relevance with consumers. Using technology and new business methods helps discrete manufacturers compete and improve their businesses.

Learn how to bring new technologies and services together to power digital transformation by downloading The IoT Imperative for Energy and Natural Resource Companies. Explore how to bring Industry 4.0 insights into your business today by reading Industry 4.0: What’s Next?


Internet of Things – Digitalist Magazine

Cubic Telecom to Deliver Global Location-Based Services to Automotive OEMs Powered by Microsoft Azure

Cubic Telecom to Deliver Global Location-Based Services to Automotive OEMs Powered by Microsoft Azure

Cubic Telecom to Deliver Global Location-Based Services to Automotive OEMs Powered by Microsoft Azure

Cubic Telecom, a leader in global connectivity solutions for the Automotive industry, today, at AutoMobility LA™, announced it will use Microsoft Azure Location Based Services to deliver location capabilties to automakers worldwide.

At AutoMobility LA™ Cubic Telecom will demonstrate how its data analytics solution powered by Azure Location Based Services will help city planners, automotive OEMs and third parties to more effectively manage Electrical Vehicle (EV) charging station locations, occupancy rates and overall efficiency of the infrastructure.

The demonstration is just one example of the types of solutions being developed by Cubic. Over time, the Cubic Telecom data warehouse will be enriched with additional datasets and an array of APIs, providing city planners, OEMs and developers with near real-time data access for their own proprietary applications.

“Cubic Telecom is committed to the Microsoft Azure platform companywide for the long term,” said Barry Napier, Chairman and CEO of Cubic Telecom. “Azure is a truly global infrastructure that is flexible, scalable and developer-friendly and it has helped us to better serve our customers. Our collaboration with Microsoft opens up tremendous opportunities for our business, and we are committed to continuous development of solutions using the Microsoft Azure platform.”

Chris Pendleton, Principal Program Manager, Microsoft Azure IoT at Microsoft Corp. added, “Cubic Telecom’s rich collection of location-based data on Microsoft Azure provides the opportunity to consider a wide range of public and private applications for customers. We’re excited to collaborate with Cubic Telecom to explore opportunities with a focus on maximizing the many benefits for the automotive ecosystem.”

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IoT Business News

Amazon Web Services Announces a Slew of New IoT Services; Brings Machine Learning to the Edge

Amazon Web Services Announces a Slew of New IoT Services; Brings Machine Learning to the Edge

Amazon Web Services Announces a Slew of New IoT Services; Brings Machine Learning to the Edge

Today at AWS re:Invent, Amazon Web Services, Inc. (AWS), an Amazon.com company, announced six significant services and capabilities for connected devices at the edge.

AWS IoT 1-Click, AWS IoT Device Management, AWS IoT Device Defender, AWS IoT Analytics, Amazon FreeRTOS, and AWS Greengrass ML Inference make getting started with IoT as easy as one click, enable customers to rapidly onboard and easily manage large fleets of devices, audit and enforce consistent security policies, and analyze IoT device data at scale.

Amazon FreeRTOS is an operating system that extends the rich functionality of AWS IoT to devices with very low computing power, such as lightbulbs, smoke detectors, and conveyor belts. And, AWS Greengrass ML Inference is a new capability for AWS Greengrass that allows machine learning models to be deployed directly to devices, where they can run machine learning inference to make decisions quickly, even when devices are not connected to the cloud.

“The explosive growth in the number and diversity of connected devices has led to equally explosive growth in the number and scale of IoT applications. Today, many of the world’s largest IoT implementations run on AWS, and the next phase of IoT is all about scale as we’ll see customers exponentially expand their fleet of connected devices,” said Dirk Didascalou, VP IoT, AWS.

“These new AWS IoT services will allow customers to simply and quickly operationalize, secure, and scale entire fleets of devices, and then act on the large volumes of data they generate with new analytics capabilities specifically designed for IoT.”

“With Amazon FreeRTOS, we’re making it easy for customers to bring AWS IoT functionality to countless numbers of small, microcontroller-based devices. And, customers have also told us they want to execute machine learning models on the connected devices themselves, so we’re excited to deliver that with AWS Greengrass ML Inference.”

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AWS IoT 1-Click: the easiest way to get started with AWS IoT (available in preview)

When considering IoT, many customers just want an easy way to get started by enabling devices to perform simple functions. These are functions like single-button devices that call technical support, reorder goods and services, or track asset locations. With AWS IoT 1-Click, enabling a device with an AWS Lambda function is as easy as downloading the mobile app, registering and selecting an AWS IoT 1-Click enabled device, and – with a single click – associating an AWS Lambda function. AWS IoT 1-Click comes with pre-built AWS Lambda code for common actions like sending an SMS or email. Customers can also easily author and upload any other Lambda function.

iRemedy is a healthcare e-commerce marketplace where healthcare consumers can buy medical supplies, drugs, devices, and technologies. “Back in August, we announced our plan to deploy 500 iRemedy NOW Internet of Things (IoT) buttons to our healthcare providers’ clients. Our customers simply click the button to order medical supplies and drug samples, or to request a call back from our service center,” said Tony Paquin, Co-Founder, President and CEO, iRemedy.

“The buttons are easy to use and drive down supply chain costs for our customers. AWS IoT 1-Click provides a fast and easy way to deploy more buttons, expand the types of actions we perform when the button is triggered, and also create simple reports.”

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New AWS IoT services for managing, securing, and analyzing the data generated by large fleets of devices

Big DataAt scale, IoT solutions can grow to billions of connected devices. Today, this requires customers to spend time onboarding and organizing devices, and even more time integrating multiple systems to manage tasks like monitoring, security, auditing, and updates. Building solutions for such tasks is time consuming and easy to get wrong, and integrating third party solutions is complex and may introduce hard-to-detect gaps in security and compliance. Once a device fleet is operationalized, analytics is often the next challenge customers face. IoT data isn’t the highly structured information that most existing analytics tools are designed to process. Real-world IoT data frequently has significant gaps, corrupted messages, and false readings, resulting in the need for customers to either build custom IoT analytics solutions, or integrate solutions from third parties. AWS IoT Device Management and AWS IoT Device Defender simplify onboarding, managing, and securing fleets of IoT devices, while AWS IoT Analytics makes it easy to run sophisticated analytics on the data generated by devices.

  • AWS IoT Device Management (available today) makes it easy to securely onboard, organize, monitor, and remotely manage IoT devices at scale throughout their lifecycle—from initial setup, through software updates, to retirement. Getting started is easy; customers simply log into the AWS IoT Console to register devices, individually or in bulk, and then upload attributes, certificates, and access policies. Once devices are in service, AWS IoT Device Management allows customers to easily group and track devices, quickly find any device in near real-time, troubleshoot device functionality, remotely update device software, and remotely reboot, reset, patch, and restore devices to factory settings, reducing the cost and effort of managing large IoT device deployments.
  • AWS IoT Device Defender (coming in the first half of 2018) continuously audits security policies associated with devices to make sure that they aren’t deviating from security best practices, and alerting customers when non-compliant devices are detected. AWS IoT Device Defender also monitors the activities of fleets of devices, identifying abnormal behavior that might indicate a potential security issue. For example, a customer can use AWS IoT Device Defender to define which ports should be open on a device, where the device should connect from, and how much data the device should send or receive. AWS IoT Device Defender then monitors device traffic and alerts customers when anomalies are detected, like traffic from a device to an unknown IP address.
  • AWS IoT Analytics (available in preview) is a fully managed analytics service that cleans, processes, stores, and analyzes IoT device data at scale. Getting started is easy: customers simply identify the device data they wish to analyze, and they can optionally choose to enrich the device data with IoT-specific metadata, such as device type and location, by using the AWS IoT Device Registry and other public data sources. AWS IoT Analytics also has features for more sophisticated analytics, like statistical inference, enabling customers to understand the performance of devices, predict device failure, and perform time-series analysis. And, by using Amazon QuickSight in conjunction with IoT Analytics, it is easy for customers to surface insights in easy-to-build visualizations and dashboards.

At Philips Healthcare, the focus is to look beyond technology to the experiences of consumers, patients, providers, and caregivers across the health continuum. “We’re launching new health IoT services that we believe will dramatically improve our scale and capabilities. Part of the Philips solution involves managing connected devices that doctors and hospitals will rely on so they can deliver first class healthcare services,” said Dale Wiggins, Vice President and General Manager, Philips HealthSuite Digital Platform.

“We chose AWS IoT services to ensure we can meet our customers’ scale and reliability requirements. We have expanded these services to ensure that data from these devices is appropriately routed, devices are updated to the latest firmware, and are monitored to ensure they function properly in the field. Using AWS IoT Device Management, we were able to quickly develop the capabilities we need in the market.”

Best known for its GPS technology, Trimble integrates a wide range of positioning technologies including GPS, laser, optical, and inertial technologies with application software, wireless communications, and services to provide complete commercial solutions. “Trimble’s commercial solutions are used in over 150 countries around the world, and we use AWS IoT as a gateway for our next-gen IoT devices,” said Jim Coleman, Senior Engineer, Trimble.

“AWS IoT Device Management has helped streamline our device onboarding, which has enabled us to meet our planned production throughput for connected devices. With AWS doing the undifferentiated heavy lifting for our IoT platform, we can spend more time on our customers than on our infrastructure.”

iDevices is making IoT accessible to everyone in the smart home industry with its line of Wi-Fi and Bluetooth-enabled products. “The IoT analytics game is a race from raw data to actionable insights. Everyone has data, but it’s the insights from that data that are of real value to our customers,” said Eric Ferguson, Chief Software Architect, iDevices.

“The tools provided by AWS IoT Analytics to ingest, filter, transform, and analyze our data sources cut out a lot of the undifferentiated heavy lifting for our team, enabling them to focus on the enrichment activities in the pipeline and the downstream machine learning models, rather than the mechanics of the pipeline itself. This gets us to the insights we need with much less effort and allows us to really focus on market differentiation.”

iRobot is a global consumer robotics company that designs and builds robots for use inside and outside the home. “At iRobot, we rely on IoT services because connecting robots to the Internet to help them do more and better things is key to how we innovate,” said Ben Kehoe, Cloud Robotics Research Scientist, iRobot.

“With AWS IoT Analytics, we gain insights into our IoT data about device performance and usage patterns so we can empower our customers to do more both inside and outside of the home.”

Valmet is a leading global developer and supplier of technologies, automation, and services for the pulp, paper, and energy industries. “Valmet is building industry leading Industrial Internet solutions for pulp, paper, and energy customers, and we are using the AWS cloud environment as part of our platform,” said Juha-Pekka Helminen, Director, Valmet Digital Ecosystem.

“AWS is continuously improving and adding tools into their portfolio. We look forward to utilizing the new AWS IoT Analytics service for our customers’ benefit.”

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Amazon FreeRTOS lets customers easily and securely connect small, low-power devices to the cloud

Today, countless devices are already capable of connecting to the cloud, and the number continues to grow dramatically. Many of these devices contain enough onboard computing power (CPU) to take advantage of AWS IoT services. However, a large number of other devices—from lightbulbs and conveyer belts to motion detectors—aren’t big enough to house a CPU and possess a microcontroller (MCU) instead. The most popular operating system used for these devices is FreeRTOS, an open source operating system for microcontrollers that allows them to perform simple tasks. FreeRTOS wasn’t designed specifically for IoT, so it lacks functionality to help devices connect securely to the cloud.

Amazon FreeRTOS extends FreeRTOS with software libraries that make it easy to securely connect small, low-power devices to AWS cloud services like AWS IoT Core, or to more powerful edge devices and gateways running AWS Greengrass (a software module that resides inside devices and gives customers the same Lambda programming model as exists within the AWS Cloud).

With Amazon FreeRTOS, developers can easily build devices with common IoT capabilities, including networking, over-the-air software updates, encryption, and certificate handling. Developers can use the Amazon FreeRTOS console to configure and download Amazon FreeRTOS, or go to FreeRTOS.org or GitHub. Several microcontroller manufacturers and AWS Partner Network (APN) Partners support Amazon FreeRTOS, including Microchip, NXP Semiconductors, STMicroelectronics, Texas Instruments, Arm, IAR, Percepio, and WITTENSTEIN.

Arm defines the pervasive computing shaping today’s connected world. Realized in more than 100 billion silicon chips, Arm architecture is the de-facto standard for embedded applications. “As we’ve seen the Arm-based microcontroller ecosystem grow over recent years, FreeRTOS has played a key role in enabling embedded developers,” said Rene Haas, EVP and President, IP Products Group (IPG), Arm.

“We are pleased to see AWS extend the FreeRTOS kernel with increased connectivity, while adding additional security features. Amazon FreeRTOS running on Arm-based processors is an important milestone toward improving hardware, software, and networking security for the industry.”

Allegion is a provider of security products for homes and businesses. “Amazon FreeRTOS makes it easier for Allegion to rapidly innovate new features for our connected products, such as our Schlage electronic locks, and to move easily between hardware platforms,” said Todd Graves, Senior Vice President of Engineering and Technology, Allegion.

“We can focus on our core strengths, developing innovative safety and security products, knowing that Amazon FreeRTOS will make integration reliable and predictable.”

Hive (Centrica Connected Home) is a market leader in connected home products that helps its customers manage their energy usage in the UK, Ireland, and North America. “Amazon FreeRTOS is an exciting leap forward for our business and our customers,” said Seb Chakraborty, CTO, Hive (Centrica Connected Home).

“Dev teams can now focus their energy on the application and not the plumbing, messaging or security. Instead, they choose the board, the chip, and connect to AWS IoT seamlessly.”

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New AWS Greengrass feature brings machine learning to the edge (available in preview)

Machine LearningAWS Greengrass ML Inference is a new feature of AWS Greengrass that lets application developers add machine learning to their devices, without requiring special machine learning skills. IoT devices frequently collect and forward large quantities of data, which can be used to automate real-time decision making through machine learning. To do this, customers build, train, and run machine learning on their IoT data in the cloud. However, some applications are highly latency sensitive and require the ability to make decisions without relying on always-on network connectivity.

With AWS Greengrass ML Inference, devices can run machine learning models to perform inference locally, get results, and then make smart decisions quickly, even when they’re not connected. Using Amazon SageMaker, or any machine learning framework, customers build and train their machine learning models in the cloud and then – with just a few clicks – use the AWS Greengrass console to transfer the models to devices they select.

More details available at https://aws.amazon.com/iot

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IoT Business News

Symantec to deliver Cloud Security through Amazon Web Services Globally

Symantec is all set to leverage AWS’s infrastructure scale and maturity to deliver cloud security to its global customers. The company is building next generation SaaS services and companywide data lake on top of AWS as part of its ‘cloud-first’ strategy.

Symantec has transformed legacy applications into cloud-based solutions, and built innovative, cloud-native as well as hybrid offerings. It chose AWS for its scale and comprehensive cloud capabilities, including data services, analytics, machine learning, and container management.

Symantec is committed to protecting the cloud generation through its leading security products, as well as leveraging the cloud to deliver the services.  Read more…

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Internet Of Things | IoT India

3 Reasons Why Language Services are Needed in Hospitals

Several laws are routinely enforced in an effort to ensure that limited English proficiency (LEP) and Deaf and Hard-of-Hearing (HoH) patients are provided meaningful access to pertinent information surrounding their healthcare and well-being. These regulations were put into effect to incentivize hospitals to provide the same level of health care services and coverage to all patient populations, regardless of their language or culture of origin. One way to ensure that hospitals adhere by these regulations—and deliver proper care to LEP/HoH patients—is by offering language services.

When LEP patients are provided with medical language services, hospitals experience an increase in LEP patient engagement, an enhancement in LEP patient-provider communication and an improvement in LEP patient outcome. Patients who are provided with clear and concise information pertaining to their healthcare and well-being tend to be more actively engaged in their care plans, resulting in shorter lengths of stay and lower readmissions. Here’s how:

See AlsoHow IoT is Revolutionizing Workplace Safety?

Breaking Language Barriers Boosts Patient Comfort

Patient comfort is directly correlated with higher patient satisfaction, engagement and outcome, so it’s no wonder why it’s a top concern for hospitals.  Additionally, patients who are comfortable with their environment tend to have a better patient-provider relationship—and much of this comfort stems from having a firm understanding of healthcare information, plans and procedures. Therefore, any LEP and/or Deaf/HoH patient should be provided with the assistance of a medically qualified interpreter to ensure that such understanding is taking place. To ensure that patients receive communication assistance when needed, providers can collect the patient’s preferred language at intake and post the availability of language services in a clearly visible area.

Providing Clarity Can Prevent Unnecessary Procedures & Tests

Language barriers can have dangerous implications for patients; without the assistance of an interpreter, physicians may misunderstand, miscalculate or misdiagnose the LEP patient’s condition. By using a qualified interpreter, hospitals can significantly reduce the risk of miscommunication and unnecessary procedures and/or tests.

LEP and Deaf/HoH patients who are not provided with language services at the time of admission and/or discharge have been shown to experience both a longer length of stay and a greater risk of readmission within 30 days. A study by the Department of Family Medicine and Community Health & Division of Preventive and Behavioral Medicine at the University of Massachusetts Medical School found that the use of a qualified medical interpreter reduced LEP patient stay by almost a day. Shorter lengths of stay have been shown to improve LEP patient outcome and significantly lower the cost of patient care for health systems.

Proper Communication Improves Overall Patient Outcomes

Providers must disclose information pertaining to any patient treatment, test or procedure, including any risk or benefit as well as the likelihood that any risk or benefit will occur. Additionally, the patient must have the ability to make a decision, understand the information provided and grant consent without persuasion by part of the provider. This decision-making capacity of the patient can be greatly impacted by language barriers, hearing loss and/or impairment.

A recent study by the National Institutes of Health revealed that less than 45% of LEP patients were provided with interpretation, sight translation and/or document translation of consent forms in their preferred language. This indicates an underutilization of language services in healthcare. In order to ensure that informed consent is truly taking place, healthcare facilities are obligated to assess patient language needs prior to offering a service and render language services as needed. Many facilities provide documents that are routinely provided in English in the top needed languages via the use of a hospital translator. LEP patients can then review healthcare information in their own language. Others have medically qualified interpreters verbally summarize documents in the patient’s preferred language to ensure that meaningful understanding takes place. Without the assistance of language services, hospitals compromise the patient’s access to healthcare information, thus placing the outcome of the patient at great risk.

These great disparities in care can be avoided with the use of a qualified interpreter. Interpreters who are medically qualified can quickly determine when a cultural difference is negatively impacting patient-provider communication and act accordingly, resulting in seamless communication, improved patient care and outcome.

Behind the Technology Itself

With the demand for qualified interpreters on the rise in a wide variety of languages, technology is increasingly utilized to help fill the gap. There are three modes of interpretation delivery in healthcare: onsite interpreting, video remote interpreting (VRI) and over-the-phone interpreting (OPI), all of which have been greatly influenced by the advancement of technology. VRI combines the benefits of face-to-face interpretation with the on-demand nature of OPI. With just the press of a button, patients can see and hear a qualified medical interpreter in their language. Over-the-phone interpreters can be reached by any telephone, dual handset, speakerphone or cell phone. The remote nature of VRI and OPI eliminate time spent traveling or scheduling and provide access to a wider range of interpreters qualified in languages of lesser diffusion that may not be available on-site. As for on-site interpretation, mobile and desktop apps now have the capability to route on-site interpreting requests to qualified interpreters in the surrounding area, simplifying the scheduling process and improving interpreter efficiency.

With the LEP patient population rising, technology is quickly proving to be dispensable in the realm of language services. When interpreting resources are limited, technology can be leveraged to widen the scope of services provided to non-English speaking patients, ensuring that all patients are provided with meaningful access to healthcare information.

Author Bio: David leads the overall strategic direction of Stratus Video’s Language Services division and brings over 26 years of experience working for healthcare information technology and service companies. Prior to joining Stratus Video, he was president and founder of MDeverywhere, revenue cycle management software tailored to the healthcare industry.

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