Over the past decade, SOTI and Zebra have had a long partnership working together to meet the enterprise mobility needs of organisations worldwide.
In 2013, Motorola Solutions announced the end of development of their Mobility Services Platforms (MSP) management solution, and selected SOTI MobiControl as the approved EMM solution for their devices. Why? Because SOTI’s industry-leading ability to manage Windows Mobile/CE and Android devices is unmatched; and as Motorola Solutions introduced their first Android devices, SOTI MobiControl naturally was the first EMM solution to support them as their partner of choice, says Shash Anand, vice president, Strategic Alliances at SOTI.
When Motorola Solutions’ Enterprise Business was acquired by Zebra Technologies in 2014, SOTI continued this strong partnership with Zebra—and SOTI MobiControl is still the only EMM solution that Zebra officially resells.
Today, SOTI once again solidifies this decade-long partnership through the release of an update to the SOTI MobiControl Android Enterprise agent that includes support for Zebra management capabilities including:
Provisioning of Mobility Extensions (Mx) to manage Zebra device-specific settings
Over-the-air (OTA) deployment of Zebra operating system (OS) updates
SOTI MobiControl agent persistence when a Zebra device is enterprise reset
For any IT Director/Manager tasked with the responsibility to maintain Android devices across the enterprise, this release is game-changing: it marks the first time any Enterprise Mobility Management (EMM) solution is able to support OS updates and agent persistence on Zebra Android devices managed using Android Enterprise capabilities.
What does this mean for organisations?
Since Google first introduced Android Enterprise (formerly known as Android for Work) in February of 2015 as a framework for standardizing the management of Android devices, it has quickly become the preferred method for many organizations to manage their Android devices.
Android Enterprise’s broad management capabilities, including the ability to separate personal and work data on personally-enabled devices and integration with Google Play services for app distribution, were able to address the majority of the management and security requirements of organizations. But for many organisations, the majority was not enough.
Organizations that rely on business-critical mobility have business-critical line-of-business (LOB) apps running on work devices such as those offered by Zebra. Imagine being a retailer who uses an app on a handheld that scans for prices. What if that app stopped working after an update to the device’s OS? The downtime and loss of business could be significant.
When many of your core business tasks are dependent on mobile technology, the ability to control OS updates and automatically retain management of all devices (some possibly unmanned) after OS updates becomes paramount.
Currently, such capabilities are not available through Android Enterprise. With the latest update to its Android Enterprise agent, SOTI MobiControl becomes the first EMM solution in the industry to bridge this gap on Zebra Android devices.
Which Zebra devices can take advantage of the new enhancements to the SOTI MobiControl Android Enterprise agent?
Most Zebra devices outfitted with Android N or greater running the SOTI MobiControl Android Enterprise agent 13.4, build 1485 or higher will support the new features. The agent is available on Google Play and can be download from SOTI’s OEM downloads page by selecting “Android Enterprise” in the Manufacturer drop-down list.