Internet Of Things | IoT

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Tag Archives: customer
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The global population is growing fast and by 2050 it is expected to exceed 9 billion. The agriculture industry needs to produce more food to meet the needs of a bigger population. But land and water resources...

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To track all of the most relevant companies in the Intelligent Assistance ecosystem, refer to the “Intelligent Assistance and Bot” landscape provided by VB Profiles and Opus Research. From...

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Driving digitalization in a traditional manufacturing company – for Frank Sroka, it’s a full-time job. He’s in charge of Industry 4.0 for OSRAM operations. OSRAM’s history stretches back more...

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The world’s population is growing and becoming more urbanized. This makes building and maintaining liveable cities one of the most pressing technological challenges facing us. We need smarter approaches...

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IBM is delighted to announce that The Macao Water Supply Company Limited (Macao Water) has built a new enterprise asset management system based on IBM Maximo which results in: Raised customer satisfaction Improved...

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Organizations are collecting more and more data. And while rich data allows personalized service, detailed data about real people (rightly) often raises concerns. Just as this data is increasingly...

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In a contributed article for Internet of Business, Gavin Mee, senior vice president and head of UK at Salesforce, explains why the voice of the connected customer is something that manufacturers of...

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I attended the interview with Nick Drake, Senior Vice President, Direct to Consumer at T-Mobile and Otto Rosenberger who serves as CMO at the Hostelworld Group at the Adobe Summit. The key takeaway...

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Microsoft held a Digital Disruption Day last week in NYC, where it announced a deal with Maersk. Is Amazon a tech company or a distribution company? That apparently mattered to shipping giant Maersk...

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A report released this week by global research and consulting firm Ovum has explored the changing identity of the customer in the digital age with the emergence of what they term the  “Augmented...

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There are over 25 billion connected devices utilized by consumers on a worldwide scale, according to the Federal Trade Commission. Even though technology has wonderful capabilities, there are also some...

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A new piece of analysis from Frost & Sullivan argues that IoT has ‘the potential to enhance an organisation’s ability to understand the customer journey’, but warns around security...