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Category Archives: MIT SloanArchives

When pundits talk about the impact that artificial intelligence (AI) will have on the labor market,...

In the time you’ve set aside to read this article, you’re likely to check your phone. You’ll probably...

Does your company have consumer data it isn’t legally authorized to possess? Don’t be too quick...

The ongoing, and sometimes loud, debate about how many and what kinds of jobs smart machines will...

When customers feel like no one is listening, they may be right. Or, they may be unknowingly talking...

Paul Michelman is editor in chief of MIT Sloan Management Review. He tweets @pmichelman. At...

Many pundits, academics, and economists advise business executives on how artificial intelligence...

When markets become disrupted by new technologies and competitors, many legacy companies struggle...

Companies of all kinds are adopting artificial intelligence (AI) and machine-learning systems at...